Last updated 25 October 2026
Terms of use
1. About these terms
These terms are an agreement between you and ClubTag [CONFIRM: registered name, UEN], which operates Mulligan. By creating an account you accept them. If you do not agree, please do not use Mulligan.
2. Who can join
Adults aged 18 and over can hold a full Mulligan account. Juniors aged 13 to 17 can hold a junior account as described in section 6 of the Privacy Policy; children under 13 can't, and a parent, guardian or coach claims for them. You must give accurate details, keep your sign-in secure and hold only one account. You must verify your membership of your golf club before you can pay for Full Membership.
3. Membership and fees
Browsing and donating
- Terms
- Free
Full Membership
- Terms
- S$99 a year from your join date, needed to trade, post in Clubhouse and create or join games. You must verify your club membership before you can pay.
Launch price
- Terms
- S$20 for your first year if you join by 31 March 2027. Your membership then renews at S$99 a year.
Founding members
- Terms
- The first 100 members at a club, or those who join in the club's first 60 days, whichever comes first: first year of Full Membership free, then renewal at S$99 a year.
Renewal
- Terms
- Full Membership renews automatically each year on your join date, at S$99 a year, unless you cancel before the renewal date. We remind you in the app 14 days before each renewal [CONFIRM: also by email].
Trade fee
- Terms
- S$10 per trade, waived for trades under S$50 at your own club; cross-club trades always pay it
Cross-club transfer fee
- Terms
- S$12 Compact, S$18 Standard, S$28 Bulky, on top of the trade fee
You pay membership (including renewals) and fees to ClubTag by PayNow and tap "I've paid". Access starts straight away and we check the payment afterwards. If we can't find a trade fee payment, the trade is cancelled. If we can't find a membership payment, your membership is suspended after a 7-day grace period [CONFIRM: 7 or 3 days]. Fees are not refundable except as these terms say. We will give at least 30 days' notice of any price change.
4. Buying and selling
A sale is a contract between the buyer and the seller. ClubTag is not a party to it and does not own, inspect or guarantee any item.
Sellers must describe items honestly, with real photos, and must own what they sell.
Buyers pay sellers directly by PayNow. Cash is not accepted. ClubTag never holds the item price.
When you tap "I've paid", you must add a screenshot of the PayNow payment. Only the buyer, the seller and Mulligan support can see it, and we keep it for disputes.
An item stays the seller's until the buyer has paid and the seller has confirmed payment.
Make fair offers and keep to deals you agree. Repeated cancellations or no-shows can lead to suspension.
Not allowed: counterfeit or replica equipment, stolen goods, anything you don't own, items other than golf equipment and apparel, and anything illegal.
5. The Mulligan Locker
Use the locker only for items in a live Mulligan trade or an Equipment Donations donation.
At drop-off, tag the item with its trade number and photograph it in the locker as the app asks.
Take only the items tagged with your trade number.
Buyers must collect within 72 hours of the item being ready. After that the trade closes as a buyer no-show, and ClubTag may remove the item and return it to the seller.
Do not share trade codes. You are responsible for any use of codes issued to you.
6. When something goes wrong
Report a problem. From the moment the buyer taps "I've paid", either member can report a problem in the app: about the payment, the item, the locker, the other member not responding, or something else, with a short note and an optional photo. While a report is open, the trade is paused, and only Mulligan support can move it on.
Payment not received
- What happens
- The seller taps "Not received". A case opens automatically with the buyer's PayNow screenshot attached. Mulligan support reviews it and decides whether the trade continues or is cancelled.
Item not as described
- What happens
- Report it in the app within 24 hours of collection. The seller must refund the buyer and the item goes back in the locker for the seller. A seller who refuses may be suspended.
Item missing from the locker at your own club
- What happens
- We investigate using drop-off photos and trade records, refund ClubTag's fees for that trade, and suspend anyone found responsible. ClubTag does not reimburse the item price.
Item lost or damaged while ClubTag moves it between clubs
- What happens
- ClubTag pays up to the price agreed for the trade, capped at S$500 per trade [CONFIRM wording].
Club staff are not responsible for trades, the locker or disputes. Contact Mulligan support in the app or at support@clubtag.sg.
7. Equipment Donations — For junior golfers
Donations are free and are for juniors (under 18) only. A junior claims for themselves from their junior account, or a parent, guardian or coach claims on their behalf; donations are for juniors at the donation's club. Each request holds the item for 3 days. Claims are subject to a claim allowance, a cooling-off period between claims and collection rules. Donated equipment must not be resold, on Mulligan or anywhere else. Breaking these rules can lead to suspension.
8. Clubhouse, games and conduct
Be respectful. No harassment, abuse, spam, or sharing other people's contact details. Keep trade discussion in the app. We may remove content that breaks these terms.
9. Suspension and closing your account
We may suspend or close an account that breaks these terms, puts other members at risk or doesn't pay what is due. You can close your account at any time; fees already paid are not refunded.
10. Liability
Mulligan is provided as it is. To the extent the law allows, ClubTag is not liable for the condition, quality or legality of items, for what members do, or for indirect losses. Apart from the transfer cover in section 6, ClubTag's total liability to you is limited to the fees you paid ClubTag in the 12 months before the claim [CONFIRM]. Nothing in these terms limits liability that cannot legally be limited.
11. Changes and law
We may update these terms and will tell members about significant changes in the app at least 14 days before they apply. These terms are governed by the laws of Singapore, and the Singapore courts have jurisdiction.
12. Contact
support@clubtag.sg · ClubTag [CONFIRM: address]